Subscription Plans

Support customised according to your needs and budget

At Central IT, we take the load off you by effectively managing and supporting your IT systems with our proven working method and time-tested process. Central IT is here to help you focus on reaching your business goals by becoming your virtual IT department. When your IT systems are productive, so is your business.

With worth of 20+ years of experience in the industry and 8+ in the business operation, we have carefully polished our crafts, devoted expert technicians that will reflect our company’s value and work ethic to provide you the best, in-demand, most effective and most efficient IT Solutions.

Central IT takes pride in being the IT partner of small and medium businesses in the Western Sydney area. We are the one-call-away IT Solutions that SMBs can rely and depend on.

You can relax knowing our partnership with your organization means we seek to achieve your business’ best interest and strive to keep your staff, time, and money productive with the tools and processes you need to drive your business forward. At Central IT, we do not just fix the problem; WE improve your process, and WE PREVENT issues from happening.

Whether you need in-demand solutions to ensure your business has lesser downtimes, either looking for a PROACTIVE and REACTIVE support, or technological advancement in your business, Central IT offer packages to minimize your expenses and as well as prevent damages in your business.

We have created multiple plans that can fit based on your needs and dedicated budget: On Demand, Pay As You Go, and Managed Services.

On Demand IT Solutions –

Support when you need it

On-demand IT Solutions is especially suitable for businesses who prefer the flexibility of a hassle-free pay-as-you-go service. An affordable, simple solution for businesses that require the flexibility of on-demand IT services

Pay As You Go -

Purchase blocks of hours monthly or in advance 

Pay As You Go is perfect for the small businesses that love Central IT’s on-demand flexibility, but do not require managed support, and want to have a minimal budget for its IT department. Pay As You go ensures your slot in our calendar to have a responsive action and fast solution.

If you are a business that wants the accessibility of an expert IT company which understands your needs and solves your problems without the commitment of a contract, simply purchase our IT Solution in advance, in blocks of 5, 10, 15 and 20 hours, at a discounted rate, for access to our team of skilled technicians and tailor-fitted solutions.

You will benefit from: 

  • Discounted hourly rates!
  • Access to both Central IT’s remote and on-site technical support
  • Enhanced technical advice and problem solving by experts who develop an understanding of your system and your business needs 
  • Top up and spend only when you want and when you need 
  • Save money on your IT budgeting and at the same time on our GUARANTEED service
  • Only ½ price block call out fee 
  • We got you covered in the next 12 months based on your block purchase

A “Pay as You Go” solution can be the perfect option to minimise your expense but at the same time want to invest in their IT aspect of ensured proactive and reactive solutions.

Block of hours  Discount 
5 5% 
10 10% 
15 15% 
20 20% 

We understand that a fixed cost management service is not practical for every situation, and in many cases would be undesirable. That is why we provide a professional IT solution that doesn’t require extensive commitment or significant investment. With Central IT Group you can purchase blocks of prepaid support time that can then be used as required, ensuring you have the IT support your business needs, when it needs it, in an affordable, practical package.

Managed IT Services – Packaged IT Solutions

Think of Central IT as your Outsourced IT Department. We strategically optimize and protect your infrastructure while performing day-to-day support that minimizes your business’ downtime and at the same time continuously improving your operation like a business partner – Central IT’s Kaizen value

Central IT prides ourselves on the ability to tailor unique support packages to ensure that all our clients are working efficiently. Our focus is to support your IT services & to keep your IT systems operational, available, and secure so that you can focus on the everyday demands of managing your business. We provide a range of support services designed to optimize your technology investment and maximize the productivity of your people and business.

Our support agreement includes:

  • A cost-effective, PREMIUM service
  • A dedicated local engineering team
  • ALL Support options available
  • Strict, Responsive SLA's
  • Workstations & Server Support
  • Proactive remote server, desktop, and security monitoring
  • Detailed engineer’s reports on all work conducted

Central IT can take complete responsibility for our client’s overall IT requirements, managing day-to-day IT services, providing long-term advice regarding IT-related business issues, and delivering exceptional value. This is our All-in-One solution for business with varying needs and requires focused support.

Let Central IT be your IT partner!